I started dreaming when I was about 5. Over the years, as that dream began to take form, it had big gentle brown eyes and a soft velvety muzzle that would nudge me for carrots and hugs. It had the spirit and courage to jump any wall, the talent to win blue ribbons, the gentleness to take care of its rider, and the patience to listen to a girl’s confidences. It would be my best friend through thick and thin, in a world where other kids were fickle and cruel and books didn’t respond to me or lean into my brushes and embraces. It would be my partner in adventures, the best of Starlight, Black Beauty, Misty, Artax, and every other fictional horse rolled up in one. It was a dream for which I begged and pleaded, worked and saved, and nurtured for 11 years before it became reality and I held it in my hands.
Last Tuesday, that dream started its usual trek up from the pasture for his dinner. But this time, he never made it. Somewhere along the corridor between the pasture gate and the stall, he laid down and his soul left his body.
The next morning, I woke up to learn that for the first time in 14 years, I no longer owned a horse. The dream I’d nourished for 25 years had died.
AT&T/Relay Colorado, the Colorado Commission for the Deaf and Hard of Hearing, and my business, Context inMedia, recently partnered to produce a commercial promoting a text-to-911 service now available for deaf and hard of hearing people in Denver.
Before current technology, if an emergency happened, deaf and hard of hearing people faced serious challenges in contacting emergency services. Now, with various relay services – especially video relay – it’s much easier to call 911 using your videophone, computer, laptop, or mobile phone. However, internet or video relay often isn’t ideal in fast-paced emergency situations when you’re not at the address to which your VP/account is registered. And many deaf and hard of hearing people do not sign fluently and so cannot use video relay to call 911, and internet relay is notoriously slow.
This is where text-to-911 can help. No more chasing after hearing people, asking them to call for you. No more standing by at the scene of an accident, wishing you could do something but feeling you can’t, because you have no way to contact 911. Now, deaf people can step up and do it themselves!